Your privacy is important to us.
As a web-based service provider, we require some personal information in order to provide a service to you.
However, we don’t ask for this information unless we truly need it.
It is FormBackend's policy to respect your privacy regarding any information we may collect from you across our website, https://www.formbackend.com.
We may ask you for personal information, such as:
This information is used for the purposes of:
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
We do not share your personal information with third-parties, except where required by law, to protect our own rights, or to provide a service to you.
We will only retain personal information for as long as necessary to provide you with a service.
Our respect for your privacy extends to the data you input into our website over the normal course of using our services. We will not share your data with third-parties, except where required by law, to protect our own rights, or to provide a service to you. We may, however, disclose anonymised and aggregated versions of this information for business, marketing or public relations purposes. We will only retain your data for as long as necessary to provide you with a service.
We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.
We employ third-party services for our:
These third parties have access to selected personal information only to perform specific tasks on our behalf or to improve the relevance of information presented to you. We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours.
We use the following third parties:
Our application is running on Heroku which is a subsidiary of Salesforce. Link to their privacy shield certification
We use Papertrail for our logs. Logs are kept for 7 days, and are deleted thereafter. See their privacy shield information
We use Mouseflow to help us improve our services by recording user behavior in Formbackend. We don't store any personable identifiable information with Mouseflow. Link to their privacy shield
We use Intercom for our support. Link to their privacy shield
We use W3Counter to track visits to Formbackend. Data is stored for 30 days. Link to their privacy shield
Stripe is our payment provider. We only store the email of paying users, and nothing if you're a trial customer. We're required by law to store this information and can't delete this data. See their privacy shield notice here.
We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.
We do not knowingly collect or store personal information from children (visitors under the age of 13). If you believe your child has provided us with personal information, we encourage you to contact us immediately, and we will do our best to delete the data as quickly as possible.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.
You can at any point in time log in and delete your account. Once a trial expires, we delete the account and all of its data within 7 days. If you decide to delete your account, we will delete ALL of your data after 7 days. If you have questions or request, feel free to email us on firstname.lastname@example.org